Refund policy

REFUND POLICY:

Return Policy

*store name* will accept, for return or exchange, items that are purchased off our website within 30 days of the purchase under the following conditions:

There is no visible signs of damage
All original packaging is intact
Any sign of damage will compromise the *store name* guarantee

Item(s) cannot be returned or exchanged after 30 days of purchase.

Several types of goods are exempt from being returned. We also do not accept products that are intimate (under-garments) or sanitary goods, hazardous materials, or flammable liquids or gases.

To complete your return, we may require a receipt or proof of purchase (order confirmation email) with your order number.

For all returns of exchanges please contact *store email* and provide them with your order number and reason for return or exchange. They will handle your request based on the rules stated in this page.

We love our customers and want you to love your purchases without the stress of being stuck with an item you don't like. We understand the difficulties of shopping online and will ensure we provide top-notch service so you can always be happy shopping with us! Return Policy Velorath will accept items purchased from our website for return or exchange within 30 days of purchase under the following conditions: * There are no visible signs of damage. * All original packaging is intact. * Any sign of damage may compromise the *store name* guarantee. Items cannot be returned or exchanged after 30 days from the date of purchase. Several types of goods are exempt from being returned. We also do not accept returns of intimate goods (such as undergarments), sanitary goods, hazardous materials, or flammable liquids or gases. To complete your return, we may require a receipt or proof of purchase, such as your order confirmation email and order number. For all returns or exchanges, please contact *store email* and provide your order number and reason for the return or exchange. Our support team will handle your request in accordance with the terms stated on this page. Subscription Terms & Cancellations Certain purchases on our website may include the option to enroll in a recurring monthly subscription in exchange for special discounts, pricing, or other membership benefits. By selecting the subscription option and completing your purchase, you agree to be charged the subscription fee shown at checkout on a recurring monthly basis until you cancel your subscription. The subscription is a membership/discount program and does **not** include the automatic shipment of a physical product each month. Your subscription will automatically renew each month using the payment method provided at checkout unless canceled before your next scheduled billing date. You may cancel your subscription at any time to prevent future recurring charges by using the subscription management or cancellation method provided on our website or by contacting *store email*. Cancellation will stop future renewals but will not automatically refund subscription charges that have already been processed. Subscription fees that have already been charged are generally non-refundable once the applicable subscription period has begun, except where otherwise required by law or expressly stated by Velorath. Any discounts, special pricing, or other benefits associated with the subscription may end when the subscription is canceled or expires. By enrolling in a subscription, you acknowledge that you are purchasing access to recurring membership benefits and discounts, rather than agreeing to receive a physical product each month.

Refund policy

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